Privacy Policy

At Ruyah, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Information We Collect
When you browse our store or make a purchase, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address.

Payment Information: Collected securely through our third-party payment processors. We do not store your credit/debit card details.

Order Information: Products ordered, date and time of purchase, and any communication related to the order.

Technical Information: IP address, browser type, device information, and browsing behavior on our site.

2. How We Use Your Information
We use your information to:

Process and fulfill your orders.

Communicate with you about your order, shipping, and customer support.

Send updates, promotions, and marketing communications (only if you opt in).

Improve our website and shopping experience.

Prevent fraud and ensure the security of our platform.

3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

Trusted service providers (e.g., payment processors, shipping partners) to complete your transaction.

Legal authorities if required to comply with laws or legal proceedings.

4. Data Security
We take appropriate security measures to protect your personal data. Our store is hosted on Shopify, which uses encryption and industry-standard practices to keep your information secure.

5. Your Rights
You have the right to:

Access or request a copy of the personal data we hold.

Request corrections or deletion of your data.

Opt out of marketing communications at any time by unsubscribing or contacting us.

6. Cookies
Our website uses cookies to enhance your shopping experience. These small files help us remember your preferences and analyze site traffic. You can adjust your browser settings to disable cookies, though some features of our site may not function properly without them.

7. Changes to the Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: contact.ruyah@gmail.com